SERVICE: At Fire Glow, our highly trained staff can help you find what you are looking for and answer all your questions. Service starts at Fire Glow! Our staff is NFI certified in 1, 2, or 3 specialities. Fire Glow is owned and operated by a Professional Engineer in civil engineering and is NFI master certified! We are an authorized service representative for all the brands we carry--parts and maintenance. Call us or come in and make appointments for annual servicing for any of your gas & pellet appliances. For Chimney and wood stove services, contact your local chimney service. Make an appointment for your annual pellet stove cleaning starting May 1st. Click here